Experience Counts

A Different Approach

I believe that the spirit under which your company was formed is a vital part of its future.  I won’t suggest that you change your company culture or anything that makes your business an amazing and unique enterprise.

My approach will be in integrating Best Practices of effective leadership with the established foundations of your business.


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Because of my experience, I am able to provide the very best training and coaching for your business. My core experience is divided into basic areas of Teaching and Training, Management and Leadership, Production, Customer Service, and Sales. 

Through my experience in Manufacturing, Education, Production, and Retail, I am able to see each client situation from different points of view.   

I treat all clients as individuals and don’t believe that a one-size-fits-all solution works. I’ll help you develop and customize a plan that meets your unique Leadership and Customer Service training and coaching needs.

My experience includes an ongoing relationship with the Oroville/Chico Adult Education Centers.  As an Instructor, I was proud to lead their Business Leadership Career Curriculum.  




We bring the coaching and training to your location, for one-on-one or group sessions at your convenience.


Group  coaching

Group meetings, rallies, classes, and seminars can bring teams closer to achieving common goals.



Because one size does not fit all, together we create the coaching and training that best fits your needs.


Tang Lor, Chico Enterprise-Record

 I found both Michael and his leadership class to be engaging and encouraging for those looking to rise through the ranks. I was able to take what I was learning in the classroom and immediately it apply at work, which was an affirmation that the lessons were helpful and accurate. Michael’s thoughtful anecdotes from decades working in retail also provided insights into how lessons applied to real work situations.

Kevin schinmann, 7-Eleven Market Manager

I have worked with Michael in a variety of environments from urban to rural, commuter to the neighborhood, and in every situation he was able to strategize a plan that empowered the team to address the needs of the customer and drive top-line sales.