SEMINARS & WORKSHOPS
Leadership Seminars/Workshops in Association with the
Oroville-Chico Adult Education Centers
ONE DAY – 3 HOUR WORKSHOPS
Building Teamwork on the Job
One Day – 3 Hour Workshop August 21, 2019 1:30 – 4:30 pm
Teamwork is one of the most important conditions for the success of all businesses.
Our tips for building teamwork will help guide the way.
Learn why it’s easier to build teamwork with engaged employees.
Explore the benefits of building a “team” atmosphere.
Identify how to build a dynamic team.
One Day – 3 Hour Workshop August 28, 2019 1:30 – 4:30 pm
Highly engaged customers buy more, promote more, and demonstrate more loyalty to
your business. Learn how to engage customers in your business and increase sales.
Learn what customer engagement is and why it is important.
Explore how first impressions count.
Discover the keys to ongoing behavior that impacts customer retention.
Conflict Management in the Workplace
One Day – 3 Hour Workshop September 4, 2019 1:30 – 4:30 pm
At some point, you will experience conflict in the workplace. Conflict management means
getting both sides to agree on what the disagreement is – we’ll show you how.
Learn how to find common ground.
Discover how to find the true basis for the conflict.
Find out how to reach a resolution.